As reported previously, with many new and existing customers switching to more flexible working, GHM is seeing a rise in Cloud Telephony popularity. Here, we give you a quick overview of the difference between on-premises and cloud-hosted, and what is best for your business?
The simplest way to describe on-premises is that your system lives in your installed server on-site. There is an initial investment required, plus the business is responsible for ongoing maintenance to ensure it is secure and up to date.
Cloud telephony is a hosted system with no hardware. There is no initial outlay with a fixed monthly cost making it an attractive option for most businesses. There is also no need to worry about hardware or maintenance.
Deciding which is best for your business will depend on your existing infrastructure and the direction your business is moving in. The most important factor is flexibility. For cloud telephony, all that is required is a good internet connection. Plus, you can work on any device, e.g. desk phone or mobile/desktop app.