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Cloud Telephony – Third Party Integration

Posted by: Jo Love
Category: Business Phone System, Hosted Phone System, Unified Communications

Our Cloud Telephony solution integrates with all the leading CRM platforms to ensure simplified workflows that enhance employee productivity and customer engagement.

SMEs find integrating cloud telephony with their CRM platform puts them ahead of the competition. Benefits include incoming calls presenting with the caller’s file, so the recipient can immediately access information. It improves both productivity and accuracy.

The simple plug-and-play means it is ready for integration with Salesforce, Microsoft Dynamics, Sugar CRM, Hubspot, Zendesk, Bullhorn, Pipedrive, Suite CRM, Zoho and Vtiger, with new integrations coming on stream regularly. Less common web-based CRMs can also be supported by offering both ‘click-to-dial and ‘screen pop’ functionality.

It can also integrate with Microsoft Teams, offering a cost-effective and resilient solution for telephony in a Microsoft world. For further information on Teams, click here:  https://ghmcommunications.com/ghm-cloud-telephony-meets-microsoft-teams/2021/05/24/.

 For more information or to book a demo, contact us on 01865 367111.