GHM Communications > News > Oxfordshire telecoms > New Product: Centralised Communications Channels

New Product: Centralised Communications Channels

Posted by: Jo Love
Category: Oxfordshire telecoms, Unified Communications

The customer experience is integral to most businesses, and technology is developing at a vast speed. That’s why we have just introduced a new software communications platform that enables companies to centralise all of their communications channels.

The platform improves the inbound customer experience by bringing together voice, email, and social media, alongside customer service, e-commerce, marketing, and pipeline management.

This means you can take your traditional contact centre to a new level, and gain a commercial advantage over your competitors.

The platform can integrate with several marketing platforms and cloud office services including Shopify, Magento, WooCommerce, Xero, MailChimp, Office 365, Microsoft Dynamics, and Salesforce. Our solution is ideally placed for small to medium-sized businesses to enhance their customer relationships.

For further information, contact us on 01865 367111.