We are finding the desktop app beneficial and user friendly. The features we particularly like are seeing instantly which staff members are available and being able to transfer calls from PC to mobile when leaving the office. Not having handsets on the desk is a great advantage meaning less clutter and wires. The initial training was clear and informative too.
"GHM’s on-boarding process was efficient and relatively seamless. We have been able to maintain contact with their support team via the online portal which means any queries are swiftly resolved. As such we have been very impressed and would happily recommend GHM to other businesses looking for a flexible but trustworthy system."
“With three office locations, a highly mobile workforce and some particularly demanding clients, we need a fully functioning phone service which will allow us to make and take calls on the move and pick up messages without delay. Being on call for emergency work 24 hours a day also means that we need our system to be able to schedule calls through to the correct recipient, depending who is on call at any given time. The system GHM moved us onto allows us to make changes to the incoming call schedules online. This flexibility has led to a significant drop in the number of client calls lost and the system has allowed our team to continue working and making calls whether they are in the office, working from home or at court."
"Working with Neil and the team at GHM is a breath of fresh air, they have looked after our telecom needs now for many years including 2 installations which went like clockwork. How many businesses can say that? Also, to know that they are just a phone call away when we do need them, and you can speak to someone quickly who can resolve issues is complete peace of mind. I know my business is in good hands with GHM alongside us."
The telephone system has improved efficiency and will provide more cost reductions when IP technologies are taken up in the near future.
GHM took on board our issues and have made excellent recommendations.
We are now able to offer both our customers and employees a reliable, professional and easy to use system.
GHM have come up with the perfect telephone system for us. It was so simple and affordable to install and the results have been fantastic.
The system is extremely good value for money in that it will meet our needs for a good many years to come.
“It has been a pleasure dealing with GHM from start to finish. Logistically our install was challenging, as it coincided with us taking an additional office and migrating staff between our 3 offices. It was also our first step into the world of voice over internet. Impressively from the moment GHM promised something would be done, they would deliver; acting as a true partner to our business from day one and working with my teams to deliver the project on time and on budget. Thank you GHM!”