GHM Communications > Services > Products > Cloud Hosted Telephony

Cloud Hosted Telephone systems that allow your business to be more flexible

Cloud hosted telephony is a cutting-edge communication solution that is revolutionizing the way businesses operate. With hosted telephony, all of your phone systems and services are hosted in the cloud, providing you with a flexible and cost-effective alternative to traditional phone systems.

Our Cloud Hosted Systems ensure you no longer need to worry about hardware or maintenance. Calls are made over the internet, with more features than a traditional telephone system and you can work on whichever device you choose if you are online. There is no initial outlay, simple installation, and a fixed monthly cost.

Our hosted telephone systems offer your business a reliable system that can scale easily as you grow. We provide full support including training, number porting, provisioning and 24/7 UK-based assistance, giving you complete peace of mind.

More features with our cloud/hosted/VoIP telephone systems
No initial investment – fixed monthly costs
Fixed and mobile telephony
Work from anywhere, on any device
Free/lower call costs

Unified Communications

Unified Communications (UC) integrates communication tools that help people exchange ideas and do their jobs more effectively. Our wide range of UC solutions are feature rich, easy to implement, and cost effective.

Call Recording

Easy to manage and deploy in the Cloud. Allowing business to demonstrate compliance with PCI. All while identifying training needs.

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Management Reporting

Our solutions make a difference when it matters most, to staff, customers and the bottom line. Providing clear wallboard views and a comprehensive range of reports on all inbound and outbound call activity.

Video Conferencing

Enjoy face to face conferences with colleagues. A quick ad hoc set up, with application sharing during conference and presentation mode for up to 6. Audio conference options are also available.

CRM Integration

Our seamless integration with different CRM solutions and browsers brings together the functionality and features of your phone solution and inserts it into the applications that you use daily.

Call Centre

A sophisticated queuing solution to help manage customers on the line and to keep them from hanging up. As well as view what is always happening in real time to improve your call responses and to give clarity.

Auto Attendant

Automatically handle calls professionally and efficiently without calling on any additional resources.

Voicemail

Depending on requirements we can add on licences for specific users, increase storage and divert messages to email.

Call Analytics Software

Improve customer engagements and invest in a solution to evaluate duty of care or quality of customer interactions.

Omnichannel Solution

Deliver excellent inbound customer experiences by centralising voice, email, and social media interactions, perfect for contact centres.

Microsoft Teams

Benefit from all the power of our Cloud Solution infrastructure delivered via Microsoft Teams – a voice solution that makes Teams talk effectively.

One single number

One number for both your fixed or mobile phone.

Cloud hosted telephony is a powerful solution that can help your business stay connected and competitive. With its ability to scale and adapt to the needs of your business, as well as its advanced features and cost-effectiveness, hosted telephony is a smart choice for any business looking to improve its communication systems. Don’t hesitate to reach out to us today and explore how we can cater to your business’s specific needs.

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