FLEXIBLE WAYS TO MANAGE YOUR IT SERVICES

There are several ways GHM can save your business money. We let you know when existing technology becomes outdated and is no longer cost-effective. We provide a diverse range of expertise for a fixed monthly cost and provide competitive pricing for new technology.

A large part of our service is about planning tailored strategies for your business. Your GHM Account Manager will be there to ensure the plans put in place for your business are on-track.

Our Managed Services are not just about fixing things when they break; but about monitoring your infra-structure and putting tools in place that eliminate any faults.  In the unlikely case of a fault, there will be protocols in place to minimise the effect on your business.

DOWNLOAD OUR GUIDE  ‘HOW WE SUPPORT YOUR IT TEAM’

young smiling male call centre operator doing his job with a headset
  • Includes site visits if required – if we cannot resolve the issue remotely, we will come to site inclusive of the support
  • Dedicated GHM Account Manager, whose role is to review your setup and make recommendations, while you focus on growing your business
  • Monthly or quarterly business reviews including IT planning
  • Monthly security application patching
  • Unlimited end user support
  • Third party application and software support and management
  • Proactive monitoring
  • Includes site visits if required but chargeable at a per hour rate or out of hours rate.
  • Dedicated Account Manager, whose role is to review your setup and make recommendations, while you focus on growing your business
  • Quarterly business reviews including IT planning
  • Monthly security application patching
  • Unlimited end user support
  • Third party application and software support and management
  • Proactive monitoring.
  • Out of hours – business critical/emergencies only
    • Gold – 24×7
    • Silver – Mon – Fri + weekend office hours
    • Bronze – Mon-Fri
  • Block Hour Agreement enables our clients to avail of technical support service hours at a discounted rate in blocks of hours, in return for an upfront payment. This rate is considerably less than a standard technical service charge.
  • Under the agreement, time is accurately tracked through our professional service automation system.

Get in touch

Request a Free Quote

We will make the process simple and transparent