If you’ve noticed a few glitches on the devices in your care homes recently, Microsoft has acknowledged several new bugs in the latest Windows 11 version 24H2 Update.
Reported issues include glitches such as address bars overlapping, menus appearing in different places (making them inaccessible for some users), disappearing mouse cursors etc. Some users are also reporting issues with their internet connection.
The first security update of 2025 for Windows 11 is scheduled 14 January, which will hopefully include some of these fixes. Minimising screen sizes and using keyboard shortcuts might help workaround some of the issues in the meantime.
UPDATE (January 28th 2025)
After installing patch KB5050009, some users have no more sound. The issue can be traced to USB DAC ports no longer working, so headphones are no longer recognized. But it isn’t clear why this is happening.
Unfortunately, even if you switch to Bluetooth headphones, you may still be left without sound. Headsets and earphones can still be connected via Bluetooth, but won’t emit any sound after the update. No specific manufacturer is currently tied to these issues.
In addition to USB audio and Bluetooth connection issues, this update has a bug where integrated webcams are no longer recognized on some PCs. It mainly appears to affect Dell monitors so far.
Get in touch with our IT Support team with any specific concerns and we’ll keep you posted with future patches.