“The service and speed of response from everyone is exceptional. Issues are picked up quickly which is so important to us as it is rare that things can wait very long here! All your staff are friendly, from the people who answer the phone and triage the calls to those who have the technical expertise to solve the problem.
“I know I have told you previously how great Ruann is and we know that he will not give up until he has a solution to something so I have to confess that I had a little heartsink the other day when I received an Out of Office from Ruann having emailed an urgent issue to Support@ and cc’d him in. However, within a few minutes Simon was on the phone sorting the problem. Please say thank you to your team and let them know that what they do is very much appreciated.”
