Important Update: BT and Openreach industrial action

BT and Openreach strike action will be taking place on:

• Thursday 6th October
• Monday 10th October
• Thursday 20th October
• Monday 24th October

It is expected that 40,000 BT Group workers will strike, and it is important to note that unlike the most recent strikes in August, the action in October will include 400 workers employed as 999 emergency call handlers.

BT have said it would “do whatever it takes to protect 999 services” by moving staff to cover emergency calls, and that they are “redeploying our people to the most important priority is as normal of BT operations.”

What does this mean for you?

As the previous strikes, BT and Openreach have said that it will endeavour to reduce the impact of the action, by postponing all non-essential engineering works or software updates.

The GHM team will put in place any possible measures to minimise disruption to our customers and partners. Any appointments that are affected will be rescheduled to after the last day of strike action.

We will continue to monitor the situation by working closely with BT and Openreach. We will communicate any further updates if and when they occur.