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The right time to upgrade your phone system

Posted by: Jo Love
Category: Blog, Business Phone System, Hosted Phone System, IP Phone System, Oxfordshire telecoms, VOIP

Now more than ever, your business communications are critical. But things are changing in the world of telecoms, and your existing telephony solution might become obsolete soon.

What’s happening and who’s affected?

BT Openreach has announced it intends to switch off traditional landlines in 2025, more commonly referred to as the Public Switch Telephone Network (PSTN) and Integrated Services Digital Network (ISDN) switch-off.

The move brings to an end the use of analogue phone lines and moves communications technology into an entirely online space.

The BT 2025 switch-off will impact all businesses currently operating ISDN or PSTN.

The switch-off will affect a large volume of small businesses, as these organisations are less reliant on more advanced and diverse communication platforms than larger companies, meaning they haven’t needed to upgrade their systems.

42% of SMEs still use analogue lines to transmit data. That’s around 2.4 million businesses. And, while many bigger companies and national brands have already updated their data transmission systems, not all have made the switch. Roughly 33% of larger firms still operate on ISDN or PSTN. Essentially, there are still a lot of British companies reliant on fixed landlines for communication.

If you send data through landline systems, then the BT 2025 switch off will likely have consequences for your business.

What’s the alternative?

Voice over the internet (VoIP) services uses your internet connection to transmit voice calls and is a much better alternative to traditional landlines.

Why is VoIP better?  

Scalable – It grows with your business and adjusts to your needs. 

Flexible – It doesn’t tie you to a physical location. 

Cost-effective – There are no initial and ongoing maintenance costs.

Future-proof – It won’t become obsolete for a long time.  

For further information on upgrading your phone system, contact us on 01865 367111 or view our products here

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