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Blog

26 Jan
How VoIP can improve your customer service
Category: Blog, IP Phone System, VOIP
This article from Telecom Reseller takes us through 6 ways VoIP telephone systems can improve your customer service. Strengthen Accessibility One of the first interactions a custom...
19 Jan
Unify Your Communications To Keep Up With Your People
Category: Blog, Tips and advice, Unified Commu...
“Did you email that information to me or say it in chat?” “I think I said it on the conference call. Or maybe I texted it to you”. Cue a never-ending quest to hunt down that vital ...
05 Jan
The best way to charge your business mobile phone
Category: Blog, Business Phone System, IP Phon...
Our mobile business phones are always the latest hardware out there. But ever wondered what the most optimal way to charge them is? Here are our top tips to make sure your mobile b...
14 Sep
Youngest business drivers spending most time on the road proving need for Unified Communications
Category: Blog, Business Phone System, Unified...
Millennials are travelling more for business than their older colleagues, and they expect WiFi to be available on the move. Research by Europcar UK shows that 38% of 18 to 34-year-...
14 Aug
Keep your staff WiFi wise this summer
Category: Blog, Business WiFi, IP Phone System
With many staff taking their various devices on holiday this summer, the chances of finding an insecure WiFi hotspot  in a hotel lobby or airport are increased. These 3 simple guid...
14 Aug
Make sure your staff are WiFi protected on holiday
Category: Blog, IP Phone System
With many staff taking their various devices on holiday this summer, the chances of finding an insecure WiFi hotspot are increased. These 3 simple guidelines could help keep your b...
09 Aug
How will the latest MiFID II call recording rules affect you?
Category: Blog, IP Phone System
There is change on the horizon for financial services firms. By January 3rd 2018, under the new MiFID II call recording rules, all conversations that are intended to lead to a tran...
01 Aug
The Unchained Enterprise: Welcome To Wireless Collaboration
Category: Blog, Business Phone System, Unified...
Have you noticed that across the enterprise – from Ethernet to headsets – we’re ditching cables? The ‘wireless office’ is a little like the ‘paperless’ equivalent, something that w...
13 Jul
Business-critical communication infrastructure – what you need to know
Category: Blog, IP Phone System
Our highly reliable and secure, fully featured solutions keep enterprises connected to employees, customers and vendors whatever the circumstances. Make sure you consider the full ...
23 Jun
You’ll be bowled over by our CRM integration
Category: Blog, IP Phone System
Exceptional integration CRM+ from CallSwitch Business is just one example of how we can help you differentiate from the competition. CRM+ integrates your phone system with your CRM...