This article from Telecom Reseller takes us through 6 ways VoIP telephone systems can improve your customer service. Strengthen Accessibility One of the first interactions a custom...
“Did you email that information to me or say it in chat?” “I think I said it on the conference call. Or maybe I texted it to you”. Cue a never-ending quest to hunt down that vital ...
Our mobile business phones are always the latest hardware out there. But ever wondered what the most optimal way to charge them is? Here are our top tips to make sure your mobile b...
Millennials are travelling more for business than their older colleagues, and they expect WiFi to be available on the move. Research by Europcar UK shows that 38% of 18 to 34-year-...
With many staff taking their various devices on holiday this summer, the chances of finding an insecure WiFi hotspot in a hotel lobby or airport are increased. These 3 simple guid...
With many staff taking their various devices on holiday this summer, the chances of finding an insecure WiFi hotspot are increased. These 3 simple guidelines could help keep your b...
There is change on the horizon for financial services firms. By January 3rd 2018, under the new MiFID II call recording rules, all conversations that are intended to lead to a tran...
Have you noticed that across the enterprise – from Ethernet to headsets – we’re ditching cables? The ‘wireless office’ is a little like the ‘paperless’ equivalent, something that w...
Our highly reliable and secure, fully featured solutions keep enterprises connected to employees, customers and vendors whatever the circumstances. Make sure you consider the full ...
Exceptional integration CRM+ from CallSwitch Business is just one example of how we can help you differentiate from the competition. CRM+ integrates your phone system with your CRM...