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Connectivity: What is SoGEA Broadband & when might you need it?

SoGEA stands for ‘Single Order Generic Ethernet Access’. It was created to fill a gap once the UK PSTN circuits shut down in 2025, part of the UK’s mass IP-network migration.

  • Until now you needed to have a traditional phone line installed to deliver broadband to a home or office, but SoGEA broadband doesn’t run over a phone line; instead, it uses the same fibre/copper network without the WLR (Wholesale Line Rental = Phone line) element.
  • SoGEA is offered at the same data rates as FTTC broadband. It delivers the same performance and has the same geographic availability. The only difference is the need for a phone line has been removed.
  • SoGEA is a dedicated line that delivers a broadband connection and includes an underlying version of a phone line. This means that customers moving to SoGEA from a phoneline-reliant broadband solution will need a voice call service that uses VoIP (Voice over Internet Protocol) to continue to be able to make and receive phone calls.

Why businesses would need SoGEA

SoGEA provides a broadband solution using the existing fibre/copper network, where fibre to the premises (FTTP) is not yet available.

Gamma SoGEA provides an effective solution today by using the existing fibre/copper network, making it available to more than 90% of premises across the United Kingdom.

Frequently Asked Questions

How do I make calls?

You will need a VoIP (Voice over Internet Protocol) voice product or a hosted telephony platform if you want to continue to make and receive voice calls and use your existing telephone number. We have plenty of options available that are really cost effective and offer free calls etc.

Can I keep my existing phone number? 

Yes, you can port your existing geographical number. GHM can also offer a voice service alongside data. It’s also possible to pair with a hosted telephony system.

Can I keep my existing handset? 

Yes, via an Analogue Terminal Adaptor (ATA) connected to your router.

Can I still use a fax machine?

If you still need a fax number, it’s best to switch to a fax-to-email service.

Can I still use a PDQ machine? 

Yes, if it is a service that runs over broadband.