Outsourcing IT has many benefits to businesses. Firstly it saves operational costs, but it also saves time and effort, allowing teams to concentrate on their key goals. There is also less risk should you need to upscale or downscale. As well as gaining a high level of IT expertise, which sometimes can be hard to replicate inside an organisation. Lastly, you can be confident in the knowledge that GHM is a safe pair of hands.
GHM offers a flexible approach to ways in which businesses can outsource their IT Support. Customers can opt for Fully Managed Support or Remote Support, which can be 24/7, 7 days a week or office hours Monday to Friday. Lastly, we also offer a Block Hour Agreement, meaning you can pre-pay a set number of hours at a considerably lower cost than a standard technical service charge.
Our approach is not just about fixing things if they break. Our experienced Account Managers are on hand to provide tailored strategies for your business. We let you know when existing technology becomes outdated and/or is no longer cost-effective. Depending on business requirements, your Account Manager can arrange quarterly or monthly business reviews. As well as provide ad-hoc reporting as and when you need it.
We also go over and above by including monthly security application patching, proactive monitoring and third-party application and software support management. GHM can also assist with cybersecurity solutions and are a Microsoft Cloud solution provider.
For further information, please contact a member of the team on 01865 367111.
